Privacy Policy

Effective Date: 09/01/2025
Last Updated: 09/01/2025

Palmira ("Company", "we", "our", "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully.

1. Information We Collect

When you use Palmira, we may collect the following types of information:

  • • Palm Images: Palm images are processed in real-time through secure cloud-based services solely for the purpose of generating symbolic readings. These images are not stored, saved, or linked to your identity and are discarded immediately after processing.
  • • User Content: If you choose to use journaling or comparison features, the content you create may be stored in your personal iCloud account. This data is encrypted and controlled by Apple; we do not have access to it.
  • • Usage Data: We may collect non-identifiable information such as device type, session duration, and feature usage to improve the performance and user experience of the App.

2. How We Use Information

We use the collected information solely for the following purposes:

  • • To provide palm reading and reflection features within the App.
  • • To enable journaling, history tracking, and compatibility comparisons.
  • • To analyze anonymized usage trends and improve our services.
  • • To maintain security and prevent misuse.

3. What We Do Not Collect or Store

  • • We do not store palm images on our servers.
  • • We do not use biometric data for identification or authentication.
  • • We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. All communication between the App and our servers is encrypted. Palm images are immediately deleted after processing. Data you choose to sync via iCloud remains under your control and subject to Apple's privacy and security policies.

5. Third-Party Services

We may use third-party analytics tools (such as Apple App Analytics) to help us understand general usage patterns. These tools collect anonymized, non-identifiable data only.

6. Children's Privacy

Palmira is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal data, please contact us immediately.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • • Request access to or deletion of your personal data.
  • • Opt out of non-essential data collection.
  • • Manage and delete any data stored in your iCloud account directly through Apple.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new "Last Updated" date. Continued use of the App after such updates constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through our contact form: